Agents
Aug 21, 2026
7 min
Designing agents people will trust
Clear hand-offs, visible reasoning and a human sign-off where it counts.
People trust agents that show their work and know when to stop.
Three habits
Explain each step, ask before acting on anything irreversible, and hand off cleanly to a person.
Keep reading
More notes.
Strategy
Sep 30, 2026
Your AI strategy is a data strategy
Models change every quarter. Clean, governed data keeps compounding.
Evals
Sep 18, 2026
How we evaluate agents before they ship
Benchmarks you write yourself beat leaderboards you read about.
Governance
Sep 04, 2026
Governance without the slowdown
Policy as code lets teams move fast and stay inside the lines.